Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 10
Registered: ‎19-09-2018
Accepted Solution

What is Global Networks

Further to my recent post on loss of data roaming when in Norway; when my wife's Moto G was switched on in Norway we had the message: " Welcome to Global Networks. Calls on Pay and Go to UK costs £2 per minute. Receiving a call costs £2 per minute. Data costs £7.20 per MB. Enjoy your trip"

 

How did that happen? O2 said we can use our phones in Europe just as we do in UK.

 

T

Posts: 87,582
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: What is Global Networks

Sounds like a ships network rather than a normal roaming network.
Calls on these satellite systems are horrendously expensive.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,651
Registered: ‎23-07-2014

Re: What is Global Networks

Hi @Tafia, let us know if that would explain it or if you have any further questions?

 

We also have a quick guide topic made by our member @darrengf that gives a bit more info on the cruise liners / aircraft charges. Smiley Happy

 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Level 1: Joiner
Posts: 10
Registered: ‎19-09-2018

Re: What is Global Networks

Did my phone connect  to that network because of the issue I had with losing connection to data roaming a s mentioned in my other query?

Posts: 87,582
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: What is Global Networks

Your phone will latch onto the strongest signal it sees so if it was stronger than a regular mobile signal it would connect to it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 10
Registered: ‎19-09-2018

Re: What is Global Networks

Many thanks
Posts: 87,582
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: What is Global Networks

You're welcome.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)