Solved: Web payment won't accept my billing address

soricestefano · ‎28-08-2018

In the web payement don't accept the billing adress. Can i use the card in italy?

MI5 · ‎28-08-2018

You can use this website buy a voucher
https://www.mobiletopup.co.uk/

Edited to add that this is the only way to top up with a foreign bank card @soricestefano

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-08-2018

It has to be issued against a UK bank.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

soricestefano · ‎28-08-2018

Thanks for the answer, how can I do that I am in Italy or I can use a different method of charging the sim

MI5 · ‎28-08-2018

You can use this website buy a voucher
https://www.mobiletopup.co.uk/

Edited to add that this is the only way to top up with a foreign bank card @soricestefano

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎28-08-2018

@soricestefano

All payment methods are here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Though as said, if paying by card it has to be a card registered to a UK bank.

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