Solved: Want to port number out of O2 but keep PAYG credit...

MikeThatsMe · ‎08-10-2022

As the subject says, I'd like to port my current phone number out of O2 but keep my PAYG credit on a new O2 SIM card number (that I have, unused), is that possible?

MI5 · ‎08-10-2022

@MikeThatsMe

You need to transfer your credit first then get a PAC for your number, but, moving the credit will cancel the sim, so check with O2 if they can still generate a PAC from a cancelled account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-10-2022

@MikeThatsMe

You need to transfer your credit first then get a PAC for your number, but, moving the credit will cancel the sim, so check with O2 if they can still generate a PAC from a cancelled account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Want to port number out of O2 but keep PAYG credit on new O2 number, is it possible?

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