Solved: Want to keep my old O2 number when changing to a n...

ralphj · ‎11-05-2023

How do I keep my old number when changing from 3G to 5G pay-as-you-go phone, both on O2

Thanks

gmarkj · ‎11-05-2023

You can do a sim swap @ralphj to transfer from the old sim to the new one.

Guide: Sim Swap: a mini guide 2017 update

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎11-05-2023

You can do a sim swap @ralphj to transfer from the old sim to the new one.

Guide: Sim Swap: a mini guide 2017 update

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

ralphj · ‎11-05-2023

Thanks, being forced to drop 3G phone and move to 4G or 5G and worried that I would not be able to keep / port my previous number.

Regards

ralphj

Enlli · ‎11-05-2023

Just a reminder O2 still don't offer 5G to their PAYG customers. They are also dragging their heels on 4G Calling.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎11-05-2023

@ralphj

As a side issue, 5g is not available on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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