Wait time for pay as you go an absolute joke

[MrsRyan]

Anybody else had trouble activating SIM with a rolling plan? Currently on wait to speak to an advisor, 1hr 5 mins. Fully losing the will to live when it should just be an easy pop the SIM in and top up! 

[Cleoriff]

@MrsRyan 

You need to top up to activate a new PAYG sim. Guide How to Top Up (PAYG) 

Or if further trouble

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call 0800 032 1402 via Skype Guide: A Guide to Skype

[Breanna]

Were you able to top up and get it activated @MrsRyan?

[MrsRyan]

They had sent me expired SIM cards, which couldn’t be registered nor activated. Had to go into the store to get a new SIM. 

[MrsRyan]

No I had to go into store after all my wasted hours yesterday and he still sold me the wrong plan.  Hopefully can get it switched over to a rolling plan tomorrow.