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Visual Voicemail activation

harrismix
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Hi, I just got a PAYG SIM in my iPhone 7 (latest IOS update) and have topped it up with 10 quid, it's all working apart from no Visual Voicmail, how do I enable this please?

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MI5
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I don't believe it works on PAYG.
It's only for contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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I don't believe it works on PAYG.
It's only for contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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harrismix
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I did a chat with them yesterday before buying the PAYG SIM and they told me it's for PAYG as well

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MI5
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I'm sure someone else will confirm or deny, but I don't believe it is.
At least it never was so if it now does work, it's something new.
I also wouldn't believe live chat at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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harrismix
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I don't believe live chat now thanks, they just wasted my time driving to go and get a PAYG sim and set it up/top it up for nothing . . 

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MI5
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Yup.......
Complaints here https://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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You can’t get vvm on payg. Someone told you a big lie

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jonsie
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