cancel
Showing results for 
Search instead for 
Did you mean: 

Visual Voicemail activation

harrismix
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, I just got a PAYG SIM in my iPhone 7 (latest IOS update) and have topped it up with 10 quid, it's all working apart from no Visual Voicmail, how do I enable this please?

Message 1 of 8
2,192 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
I don't believe it works on PAYG.
It's only for contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 8
2,189 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
I don't believe it works on PAYG.
It's only for contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
2,190 Views

harrismix
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I did a chat with them yesterday before buying the PAYG SIM and they told me it's for PAYG as well

Message 3 of 8
2,188 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
I'm sure someone else will confirm or deny, but I don't believe it is.
At least it never was so if it now does work, it's something new.
I also wouldn't believe live chat at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
2,184 Views

harrismix
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I don't believe live chat now thanks, they just wasted my time driving to go and get a PAYG sim and set it up/top it up for nothing . . 

Message 5 of 8
2,183 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Yup.......
Complaints here https://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
2,181 Views

Anonymous
Not applicable

You can’t get vvm on payg. Someone told you a big lie

Message 7 of 8
2,179 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 8 of 8
2,138 Views