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Virtual assistant is absolutely useless

Nutjob72
Level 1: Joiner
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‎15-01-2023 20:17

‎15-01-2023 20:17

Just been trying to get an answer from virtually assistant and it was not answering the question and posting links that don't take to the right place

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Enlli
Level 68: Extraordinaire
  • 8495 Posts
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‎15-01-2023 20:30

‎15-01-2023 20:30

Yep....better to use Social Media

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

Or it may be a problem we can help with here

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Nutjob72
Level 1: Joiner
In response to Enlli
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‎15-01-2023 20:37

‎15-01-2023 20:37

Tried Facebook and that was even worse,don't use twitter or Instagram 

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Bambino
Level 85: Esteemed
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‎15-01-2023 20:45

‎15-01-2023 20:45

@Nutjob72 If your query isn't account related you can ask here in the community.

I DO NOT WORK FOR O2



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