Virgin Active WiFi account

Bamboccio · ‎08-02-2022

Hello,

I am wondering if O2 PAYG customers will get free access to the Virgin WIfi hotspots network. Any ideas?

MI5 · ‎08-02-2022

It doesn't differentiate between account types and just says you need to be an O2 customer.

https://www.virginmedia.com/help/broadband/wifi-hotspots

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bamboccio · ‎08-02-2022

Thanks. I try with the app.

Bamboccio · ‎08-02-2022

I tried to signup using the SIM and it did not work.

Bamboccio · ‎08-02-2022

This is how the app looks like.

it says Virgin account. No mention I f O2.

madasaf1sh · ‎08-02-2022

@Bamboccio

You cant use those Hotspots they are solely for Virgin Mobile customers. These are going to get replaced by o2 Wifi in time.

Connect to WiFi Hotspots | Virgin Media Help

O2 and Virgin Mobile are completely seperate.

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

Virgin Active WiFi account

Where has my credit gone?

bad signals

Call from a Chinese woman

Pay as you go from abroad

Monthly top up