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Virgin Active WiFi account

Bamboccio
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Hello,

 

I am wondering if O2 PAYG customers will get free access to the Virgin WIfi hotspots network. Any ideas?

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MI5
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@Bamboccio 

It doesn't differentiate between account types and just says you need to be an O2 customer. 

https://www.virginmedia.com/help/broadband/wifi-hotspots

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bamboccio
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Thanks. I try with the app. 

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Bamboccio
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I tried to signup using the SIM and it did not work. 

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Bamboccio
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This is how the app looks like. 

59FFC25F-D673-442A-8964-EE2B220B3B4E.png

 it says Virgin account. No mention I f O2.

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madasaf1sh
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@Bamboccio 

 

You cant use those Hotspots they are solely for Virgin Mobile customers.  These are going to get replaced by o2 Wifi in time.

 

Connect to WiFi Hotspots | Virgin Media Help

 

O2 and Virgin Mobile are completely seperate.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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