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Using a Classic o2 sim on tracker in Ireland

Matthew11
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Hi, I have a tracker on my motorhome using a classic sim. But it is not working in Ireland.any ideas why and how I can fix that?
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MI5
Level 94: Supreme
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May have a roaming bar on the SIM then @Matthew11 

Call customer service to check.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Matthew11 

Do you have credit?

When was the last chargeable activity as it has to be used at least once every 6 months to keep the SIM active.

If it's been disconnected you'll have to call O2 to reconnect it. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Matthew11
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Hi, I only fitted the sim to the tracker this past week. Showed location until it crossed the border from N. Ireland to the Republic of Ireland
Message 3 of 4
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MI5
Level 94: Supreme
  • 119579 Posts
  • 605 Topics
  • 17480 Solutions
Registered:

May have a roaming bar on the SIM then @Matthew11 

Call customer service to check.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 4
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