cancel
Showing results for 
Search instead for 
Did you mean: 

Using a Classic o2 sim on tracker in Ireland

Matthew11
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi, I have a tracker on my motorhome using a classic sim. But it is not working in Ireland.any ideas why and how I can fix that?
Message 1 of 4
572 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152213 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

May have a roaming bar on the SIM then @Matthew11 

Call customer service to check.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 4
544 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152213 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

@Matthew11 

Do you have credit?

When was the last chargeable activity as it has to be used at least once every 6 months to keep the SIM active.

If it's been disconnected you'll have to call O2 to reconnect it. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
561 Views

Matthew11
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi, I only fitted the sim to the tracker this past week. Showed location until it crossed the border from N. Ireland to the Republic of Ireland
Message 3 of 4
551 Views

MI5
Level 94: Supreme
  • 152213 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

May have a roaming bar on the SIM then @Matthew11 

Call customer service to check.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
545 Views