cancel
Showing results for 
Search instead for 
Did you mean: 

Using O2 from France

Jeffries
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I changed my monthly account to pay as you go, and I find that I cannot send texts or make calls from France. What's the problem ?

 

Message 1 of 9
760 Views
8 REPLIES 8

Jeffries
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hello .. I'm waiting for the replies 'to roll in' ...

 

Message 2 of 9
759 Views

Jeffries
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

What's the phone number to speak to O2 ?

 

Message 3 of 9
757 Views

Jeffries
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hello ??????????????????????????????????????

Message 4 of 9
757 Views

Jeffries
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Question asked on chat: what's the telephone number for contacting O2

 

 

 

reply from O2: You can keep your mobile number when moving to O2 by requesting a free PAC code from your current network service provider. This code will be valid for 30 days. Just contact O2 when you have it and you will switch automatically.

 

Message 5 of 9
753 Views

Jeffries
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

This is absolute rubbish !!!!!

Message 6 of 9
749 Views

Bambino
Level 84: Resplendent
  • 22942 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Jeffries This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 9
745 Views

madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Jeffries 


This is NOT Customer Services, this is a customer to customer forum, and we dont have any access to your account,  and we answer when we want and can....

 

Make sure you have credit on your phone as well.

 
You will need to contact O2 If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

All the contact numbers are on https://o2.co.uk/contactus

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 8 of 9
745 Views

Jeffries
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you to "Whizzkid" 'Bambino' and "scholar"'Madasaf1fh' . My commiserations to you trying to hold back the flood. I've noted the advice. We'll see. There are lots of diversionary strategies used by big companies and O2 are not alone in using 'Forums' etc instead of paying for a sufficient Customer Service people. That doesn't excuse O2 of course. The comments all over SM are damning enough.

Message 9 of 9
733 Views