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Urgent help

phil1db
Level 1: Joiner
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 My postcode is cv32 the o2 signal has been down for a month now .I cannot use the mobile phone I am housebound and vuneable and have missed dotors calls .Please I need to change provider immediately .How do I do this .I have a pay as you go contract

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Cleoriff
Level 94: Supreme
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@phil1db 

If you are on PAYG you can change provider at any time. You just need to contact any other network and ask for  PAYG sim. (EE, 3 or Vodafone)

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Bambino
Level 84: Resplendent
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@phil1db In the interim while you're switching providers you can download Skype, buy credit to make local calls, and even get a temporary number so you can be contacted during this crisis.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
https://support.skype.com/en/faq/FA256/how-do-i-get-a-skype-number

I DO NOT WORK FOR O2



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