cancel
Showing results for 
Search instead for 
Did you mean: 

Update phone listed on account

PhoneGuru
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
How do I update the phone that is listed on my account and displayed in MyO2 app?

I recently changed phone and it still lists the old one when I login on the MyO2 app.
Message 1 of 3
110 Views
2 REPLIES 2

Bambino
Level 77: Grand Master
  • 19576 Posts
  • 955 Topics
  • 2704 Solutions
Registered:
Message 2 of 3
101 Views

Cleoriff
Level 94: Supreme
  • 110776 Posts
  • 799 Topics
  • 6381 Solutions
Registered:

@PhoneGuru 

If your new phone is working as it should do, then check and see if you have a pencil icon next to your device In My O2. If so you can change it yourself.

Otherwise, give O2 a call on any of the numbers in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket
Message 3 of 3
100 Views