on 03-02-2022 16:41
Hello, I brought a phone but it’s locked to o2 I need it unlocking. Could you help with this please.
Solved! Go to Solution.
on 03-02-2022 16:53
on 03-02-2022 16:53
03-02-2022 18:32 - edited 03-02-2022 19:18
03-02-2022 18:32 - edited 03-02-2022 19:18
If you bought it from anywhere but o2 (or one of their authorised resellers) such as CEX or ebay, then o2 will not unlock it, the person whose phone it was has to contact o2 to request this.
edited to correct the text and add the correct information
on 03-02-2022 18:54
on 03-02-2022 18:54
@madasaf1sh wrote:
If you bought it from anywhere but o2, then o2 will not unlock it, the person whose phone it was has to contact o2 to request this.
Not true at all.
But you will need to use the phone with an O2 sim in order to register your details.
Full instructions are in the guide posted.