Solved: Re: Unlock phone with imei

Elliot21 · ‎20-11-2023

I've filled the form 6 times now and never received any reply from. O2. What can I do

MI5 · ‎21-11-2023

Follow the guide here Guide: Unlocking an O2 phone to use a different SIM card

The phone needs to be active on the network so you need to have an O2 sim in it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2023

@Elliot21

Follow the guide here Guide: Unlocking an O2 phone to use a different SIM card

The phone needs to be active on the network so you need to have an O2 sim in it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎21-11-2023

Was the phone bought from O2?

They have not locked handsets since 2018

What make and model?

Guide: Unlocking an O2 phone to use a different SIM card

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Unlock phone with imei

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