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Unable to top up for first time

andy1
Level 1: Joiner
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I am unable to top up for the first time,tried different credit cards

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Cleoriff
Level 94: Supreme
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Hi @andy1 You need a voucher to top up for the first time then you can use other methods here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Scroll down to PAYG

You can buy a voucher from a local shop displaying an O2 logo or an O2 store or from a cash machine...

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 110793 Posts
  • 799 Topics
  • 6387 Solutions
Registered:

Hi @andy1 You need a voucher to top up for the first time then you can use other methods here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Scroll down to PAYG

You can buy a voucher from a local shop displaying an O2 logo or an O2 store or from a cash machine...

*The Game Is On*

Girl in a jacket
Message 2 of 4
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andy1
Level 1: Joiner
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Thank you 👍

Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 110793 Posts
  • 799 Topics
  • 6387 Solutions
Registered:

A pleasure @andy1 and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket
Message 4 of 4
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