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Pay As You Go

Level 1: Joiner
Posts: 1
Registered: ‎13-02-2020

Unable to top up and activate new sim card

I bought a new sim card followed the instructions to register but after put all the details and tried to pay pop up an error message. How could I activate it then?
Posts: 100,274
Topics: 546
Solutions: 12,746
Registered: ‎04-04-2012

Re: Unable to top up and activate new sim card


Your first top up needs to be done with a voucher Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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