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Unable to top up and activate new sim card

Giobb
Level 1: Joiner
  • 1 Posts
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on ‎13-02-2020 19:15

on ‎13-02-2020 19:15

I bought a new sim card followed the instructions to register but after put all the details and tried to pay pop up an error message. How could I activate it then?
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MI5
Level 94: Supreme
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on ‎13-02-2020 19:26

on ‎13-02-2020 19:26

@Giobb 

Your first top up needs to be done with a voucher Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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