cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to top up and activate new sim card

Giobb
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I bought a new sim card followed the instructions to register but after put all the details and tried to pay pop up an error message. How could I activate it then?
Message 1 of 2
332 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Giobb 

Your first top up needs to be done with a voucher Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
327 Views