cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to send texts on isle of man

PhoneChanger
Level 30: Meditator
  • 1344 Posts
  • 66 Topics
  • 101 Solutions
Registered:

Hello. My mum is currently overseas in the isle of man and is roaming on Manx Telecom. She can receive SMS but whenever she sends them they fail to go. Anyone any ideas?

 

I've tried the usual reboot, select a manual network etc but nothing works. 

Message 1 of 3
333 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 127373 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@PhoneChanger 

The only info we have is in this guide

Guide: Text Message Tips (not sent or received) 

If none of that helps, maybe she could use Messenger or Whatsapp over Wifi to keep in touch with family?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
314 Views

gmarkj
Level 66: Unequalled
  • 12862 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

Is the phone she is using set up with RCS @PhoneChanger ?
If yes it could be trying to send via data but she might not have it working.

Try either swapping to SMS, or when she is connected to WiFi.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
287 Views