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Unable to send pictures in text messages

Neil40
Level 1: Joiner
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I'm currently on the £10 bundle with unlimited calls and texts and 7GB of data. I'm having difficulty sending pictures in my text messages. Keep getting "this service is not activated on the network". Does anyone know why and how I can solve this problem so I can send MMS? 

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MI5
Level 94: Supreme
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@Neil40 

You need extra credit to send an MMS as they are not included in the bundle.

Use WhatsApp or other similar app to send them for free if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122345 Posts
  • 609 Topics
  • 19057 Solutions
Registered:

@Neil40 

You need extra credit to send an MMS as they are not included in the bundle.

Use WhatsApp or other similar app to send them for free if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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