Unable to chan tariff

Hopes · ‎19-04-2020

On my O2 Account I receive a Error message when attempting to load the ‘change my tariff’ page.

The SIM is supposed to be a £10 Monty Bundle Sim but it is saying my Tariff is Standard (No Bundle) - I can’t contact anyone at O2 to change it.

Any ideas?

MI5 · ‎19-04-2020

@Hopes

See here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If you're already on Pay As You Go, text the following free to 21300:

Big Bundles

10DATABB for the £10 tariff
15DATABB for the £15 tariff
20DATABB for the £20 tariff
30DATABB for the £30 tariff

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-04-2020

All sorts of weirdness going on with bills/tariffs and such!!

Veritas Numquam Perit

MI5 · ‎19-04-2020

No one to maintain the system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-04-2020

Can Hamsters catch Coronavirus then?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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