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Type of Mobile Phone

jmleeming83
Level 1: Joiner
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Registered:

I have registered withe O2 today but its showing the type of phone I use as Nokia That phone is only a stand by.  MY CURRENT PHONE IS Apple 6 could you please change my details in the register block

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jonsie
Level 94: Supreme
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Registered:

It won't have any adverse effect on your account but if you want it changing

You need to call O2. All numbers in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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Anonymous
Not applicable

@jmleeming83 Hi, If you haven't already sorted this out you can remove your Nokia phone by: MY O2 > Manage my details > Remove this device. It will then be replaced by your new Apple phone.

 

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