Solved: Two sim accounts

Audrey4 · ‎27-01-2021

I have an app which covers a sim for my mother andI pay as you go for that. I have purchased another sim on pay as you go and want both accounts on the same app but it will not allow me to register with the same email. How do I set up a single app on the same email for two different sims so that I can pay as you go and top up for both.

Audrey

MI5 · ‎27-01-2021

@Audrey4

You'll need to use a different email address to register the new sim.

You can thenn combine them into your one MyO2 by using the option to "Add other products"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-01-2021

@Audrey4

You'll need to use a different email address to register the new sim.

You can thenn combine them into your one MyO2 by using the option to "Add other products"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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