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Transfering credit from old number to new

Bob2020
Level 1: Joiner
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on ‎02-05-2020 19:57

on ‎02-05-2020 19:57

I've recently lost two phones How can I transfer my credit from my old numbers to my new one
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MI5
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‎02-05-2020 20:02 - edited ‎02-05-2020 20:03

‎02-05-2020 20:02 - edited ‎02-05-2020 20:03

@Bob2020 

Call customer service and they will do it for you.

It will also cancel the old sim card that you transfer from.

 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎02-05-2020 20:02

on ‎02-05-2020 20:02

@Bob2020 

Only by contacting O2. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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