cancel
Showing results for 
Search instead for 
Did you mean: 

Transfer to O2

Peter480
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I'm currently with Vodafone Pay as you go and would like to transfer to O2 Pay as you go. The local store in Horsham tells me that they cannot do it in-store. How do I go about it?

Peter

Message 1 of 9
999 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151705 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Peter480 

You need to get your PAC from Voda then contact O2 with it to port in your number once you have your O2 sim card.

Guide: How to get your PAC [June 2021 Update] 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 9
997 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 151705 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Peter480 

You need to get your PAC from Voda then contact O2 with it to port in your number once you have your O2 sim card.

Guide: How to get your PAC [June 2021 Update] 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
998 Views

Peter480
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

This is not a solution. I went into my local O2 store to get an O2 Pay-as-you-go SIM and found that what O2 call Pay-as-you-go is actually a monthly contract, with the added disadvantage that there is no carry-over of allowances. That's no use to anyone. I want an actual Pay-as-you-go, but I was told that O2 don't do those any more.

Message 3 of 9
932 Views

gmarkj
Level 66: Unequalled
  • 12868 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

Both the "solution" and your issue are true @Peter480 

o2's "Pay as you go" offering is not strictly pay as you go, where your credit reduces each time you call/send a text or use data. Instead they have moved to a monthly bundle, much like almost all of the mobile networks.

If you want a proper pay as you go experience then you would need to shop around to check who still offers that option.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 4 of 9
930 Views

MI5
Level 94: Supreme
  • 151705 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Peter480 

giffgaff, Tesco and 1pMobile are the only true payg offerings available now, but that wasn't the question you asked originally.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 9
922 Views

jonsie
Level 94: Supreme
  • 95585 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Even those are differing in usage conditions

Tesco seem to only now offer bundles (called Rockets!)

1p mobile has the better calls/mins/data costs but you must top up every 120 days

giffgaff, even though higher costs, only require a call, text or data usage every 180 days and credit remains on the phone as long as the usage terms are met. No mention of a top up necessary

Message 6 of 9
918 Views

Peter480
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks MI5. It may not be the question I asked originally but, as you guessed, it's actually the answer I need. I'm off to Tesco.

I do wonder whether O2 - and others - should be reported somewhere for mis-description, because their payg simply is not what is generally understood by the term.

Message 7 of 9
864 Views

Enlli
Level 69: Guiding Light
  • 8866 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

Old time PAYG is dying. It's not profitable and networks are struggling as revenue is outstripped by have to invest in new technology. Hence Vodafone and 3 looking to merge.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 8 of 9
863 Views

MI5
Level 94: Supreme
  • 151705 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

Yep, it's all about maximum profit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
859 Views