Solved: Re: Transfer number but keep credit?

NuttyS · ‎18-10-2022

I have searched but couldn’t find the exact answer, so apologies if I’ve missed it.

My Mum has an O2 sim with lots of credit on, she wants to bring her main number to that sim from another network, will she lose the credit on the O2 sim if she does this? Or will it still be on there with the new number?

I know she’ll lose credit on the other networks sim, but can’t for the life of me remember about the one she’s bringing the number to!

MI5 · ‎18-10-2022

@NuttyS

She will keep the credit on the O2 sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-10-2022

@NuttyS

She will keep the credit on the O2 sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

NuttyS · ‎18-10-2022

Fantastic, thank you!

MI5 · ‎18-10-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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