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Topping up

Lindsey22
Level 1: Joiner
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I topped up about 8hours ago on the £15 big bundle. I get a message about 10mins ago saying that I have no data, no calls or messages and need to top up again. Had anyone else had this happen? 

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Cleoriff
Level 94: Supreme
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Hi @Lindsey22 

You need to call O2 on 4445. Other numbers are in this guide Guide: Coronavirus Community Help and Support 

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Lindsey22 

You need to call O2 on 4445. Other numbers are in this guide Guide: Coronavirus Community Help and Support 

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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Lindsey22
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Thank you very much. I will give these a try. 

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Cleoriff
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Best of Luck @Lindsey22 👍

Veritas Numquam Perit

Girl in a jacket
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