Topping up

Dannyboy · ‎22-02-2021

O2 are not accepting new visa credit cards issued by jaja who have taken over bank if ireland and the post office. This is very frustrating as i have always used credit cards to top up.

MI5 · ‎22-02-2021

@Dannyboy

What problem are you having specifically?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dannyboy · ‎22-02-2021

O2 when trying to top up state they don't accept overseas credit cards. Jaja have taken over bank of ireland and the post office which are uk based. So o2 should accept the cards but do not.

MI5 · ‎22-02-2021

@Dannyboy

I guess the systems haven't been updated yet so I'll tag in @TheresaV to feedback the info.

She may need to contact you for more deatils.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TheresaV · ‎22-02-2021

Sorry you are having issues with this @Dannyboy

I will send you a private message as I need some more details to pass this on and hopefully we will have this sorted for you soon

Thank you for the tag @MI5

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