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Topping up

Dannyboy
Level 1: Joiner
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‎22-02-2021 12:10

‎22-02-2021 12:10

O2 are not accepting new visa credit cards issued by jaja who have taken over bank if ireland and the post office. This is very frustrating as i have always used credit cards to top up.
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MI5
Level 94: Supreme
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‎22-02-2021 12:19

‎22-02-2021 12:19

@Dannyboy 

What problem are you having specifically?

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dannyboy
Level 1: Joiner
In response to MI5
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‎22-02-2021 12:37

‎22-02-2021 12:37

O2 when trying to top up state they don't accept overseas credit cards. Jaja have taken over bank of ireland and the post office which are uk based. So o2 should accept the cards but do not. 

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MI5
Level 94: Supreme
In response to Dannyboy
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‎22-02-2021 12:43

‎22-02-2021 12:43

@Dannyboy 

I guess the systems haven't been updated yet so I'll tag in @TheresaV to feedback the info.

She may need to contact you for more deatils.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TheresaV
Former Staff
In response to MI5
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Registered:

‎22-02-2021 17:53

‎22-02-2021 17:53

Sorry you are having issues with this @Dannyboy 

 

I will send you a private message as I need some more details to pass this on and hopefully we will have this sorted for you soon :slight_smile:

 

Thank you for the tag @MI5 

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