cancel
Showing results for 
Search instead for 
Did you mean: 

Top ups

Dieter
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I use pay as you and use my phone for calling aboard etc . I just noticed I have nearly 100 pounds of money on my account.. I top up monthly 20 pounds .. I have a blackberry phone .. so how can I take some of my credit back??
Message 1 of 6
936 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
The only way to get credit back is if you switch to a monthly contract and your money can be applied as a credit to pay the monthly bills.
You cannot withdrawal money from a PAYG Phone unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 6
922 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Dieter Take a look at these help links. They tell you all about PAYG Rewards

http://www.o2.co.uk/shop/paygotopup/10backontopups

https://news.o2.co.uk/2012/09/24/save-or-claim-your-o2-rewards-whatll-it-be/

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
932 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
The only way to get credit back is if you switch to a monthly contract and your money can be applied as a credit to pay the monthly bills.
You cannot withdrawal money from a PAYG Phone unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
923 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Just be careful about calling abroad unless you can get on the new international calling trial.
https://www.o2.co.uk/intertrial
We believe it's by invitation only until it goes live for everyone.
But you could always explore other methods of making international calls.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
886 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Good morning @Dieter! Just wanted to check if you got all the info you needed? Do you have any other questions we could help you with?

 

Thanks for the info and suggestions guys @Cleoriff@jonsie@MI5sunflower

Message 6 of 6
859 Views