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yinshiya
Level 1: Joiner
  • 1 Posts
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on ‎30-04-2024 12:02

on ‎30-04-2024 12:02

What’s the top up used for? I have balance in my top up and it can do nothing.

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MI5
Level 94: Supreme
  • 152330 Posts
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on ‎30-04-2024 12:10

on ‎30-04-2024 12:10

@yinshiya 

Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If you have issues, contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
  • 40519 Posts
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on ‎30-04-2024 19:34

on ‎30-04-2024 19:34

And, in case you are on a PAYG Rolling Plan, @yinshiya - Pay As You Go: Introducing "Rolling Plans" 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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