Solved: Top up

Grazyna · ‎04-05-2022

I topped up my balance around 4/5pm yesterday. The money has been taken from my account and I have received a confirmation email. But my balance is still the same as it was. It usually works immediately, but it hasn’t worked here and I’m not sure what to do.

madasaf1sh · ‎04-05-2022

@Grazyna

Best thing to do is reach out to Customer Services on 4445 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎04-05-2022

@Grazyna

Best thing to do is reach out to Customer Services on 4445 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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