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zagishakamil
Level 1: Joiner
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Hello, 

 

I ran out of my monthly Pas as You Go data before the end of month so I topped up 10£ more again and I thought it would go to my data allowance but nothing happened… 

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MI5
Level 94: Supreme
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@zagishakamil 

Your allowances only renew on your anniversary date.

To start the early, you need to call 4445 and ask O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151690 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@zagishakamil 

Your allowances only renew on your anniversary date.

To start the early, you need to call 4445 and ask O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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madasaf1sh
Level 78: King of Kings
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@zagishakamil 

 

You need to get o2 to start your next bundle earlier, or buy a bundle call customer services on 4445

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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