21-01-2022 07:09
Hi, I am new to o2 and topped up over the phone£10 when I went to check my balance it said 0.00 credit I'm wandering where the £10 went I topped up again £10 and I have £10 credit,
Solved! Go to Solution.
21-01-2022 07:36
The credit is exchanged for bundle allowances.
Help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Guide: Your Allowances - what is and isn't included
21-01-2022 07:36
The credit is exchanged for bundle allowances.
Help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Guide: Your Allowances - what is and isn't included