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Dazzad87
Level 1: Joiner
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I’ve just noticed that I’ve ran out of data! I received a message on Friday @ 804am saying that I needed to top up £15 to renew my data bug bundle, I did that at1539pm but unfortunately I didn’t receive my big data bundle and I got a £10 works bolt on instead which I cancelled last month! 

 

can anyone help me to figure out why this has happened? 

thanks 

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MI5
Level 94: Supreme
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@Dazzad87 

You need to call O2 on 4445 or other numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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