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Level 1: Joiner
Posts: 2
Registered: ‎22-04-2021
Accepted Solution

Top up

I have just paid my first top up £10 and received an email confirmation however in the app I gave no credit what / who did I speak to or do
Posts: 101,793
Topics: 770
Registered: ‎14-01-2013

Re: Top up

@Volvo3389 

Your Big Bundle top up is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

£10 Big Bundle

  • Unlimited minutes, unlimited texts and 6GB of 2G/3G/4G data in exchange for £10 each month. Includes data rollover of up to 6GB a month, subject to bundle caps.

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎22-04-2021

Re: Top up

What does that mean in English?
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Top up

Your credit is taken to pay for your allowances each month @Volvo3389 

£10 Big Bundle

  • Unlimited minutes, unlimited texts and 6GB of 2G/3G/4G data in exchange for £10 each month. Includes data rollover of up to 6GB a month, subject to bundle caps.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

 

 

Posts: 101,793
Topics: 770
Registered: ‎14-01-2013

Re: Top up

@Volvo3389 

I explained it in ENGLISH in my first post. Read the guide I also posted.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Top up

I thought both our posts were self-explanatory

O2 are giving you minutes, data and texts in exchange for your money