Solved: Top up

Andrea21 · ‎21-04-2021

I just made a topup and i didnt get my bundle ! And money has been charged

MI5 · ‎21-04-2021

Your bundle only renews on your anniversary date.

Any top ups before that date are applied as credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-04-2021

@Andrea21

Your bundle only renews on your anniversary date.

Any top ups before that date are applied as credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Top up

Keeping the lost SIM card number

Switch from Big Bundle to Rolling Plan

Switching from bundle to rolling data loss?

Scam

Potential Scam