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Lush55
Level 1: Joiner
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on ‎30-08-2020 11:57

on ‎30-08-2020 11:57

Topped up without activating my card. Now lost my money. What can I do
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Cleoriff
Level 94: Supreme
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on ‎30-08-2020 12:28

on ‎30-08-2020 12:28

Hi @Lush55 

Give O2 a call. All numbers here Guide: Coronavirus Community Help and Support 

Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 127443 Posts
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on ‎30-08-2020 12:28

on ‎30-08-2020 12:28

Hi @Lush55 

Give O2 a call. All numbers here Guide: Coronavirus Community Help and Support 

Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎30-08-2020 12:40

on ‎30-08-2020 12:40

@Lush55 

You activate sim by topping up.

What problems are you having?

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎02-09-2020 14:03

on ‎02-09-2020 14:03

Hi there @Lush55 , welcome to our forum! slight_smile

Did you get everything sorted with your top up and SIM after you last posted? It would be great to hear back from you.

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