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Fluffy17
Level 1: Joiner
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My elderly dad is in hospital and as we are no longer able to visit him we have set him up with an iphone so we can Whatsapp videocall him.  He won't be making any calls himself, it is just for him to receive them. 

 

I put an initial amount on the SIM and I want to be able to check his balance, just in case, and top up if necessary.

 

I registered with O2 and can see that I can add a product but the only problem is the system wants to send a code to the phone, but of course he has the phone, I haven't.

 

Is there any way round this as I'm trying to sort it without have to ring the nurses station to ask them to read me the code. 

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MI5
Level 94: Supreme
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Registered:

@Fluffy17 

Unfortunately not.

The code is required for security reasons.

Other ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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