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Level 1: Joiner
Posts: 1
Registered: ‎17-09-2019
Accepted Solution

Top up

how do i remove the top up thing that show after a call or text
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Posts: 79,939
Topics: 572
Solutions: 3,819
Registered: ‎04-01-2009

Re: Top up

You need to call customer service and ask them to switch off balance notifications

Guide: How to find help & contact O2 

some people find them helpful, others not so.

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Posts: 86,722
Topics: 729
Registered: ‎14-01-2013

Re: Top up

I always liked them when I was PAYG. Particularly when I was in Spain (before the days of the new 'roam like at home').....I could keep track of my spend. (This is why I changed to contract rofl)

*The Game Is On*

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Top up

@Sophi1 The advice above should help you remove those notifications, but do let us know how you get on please Smiley Happy

 

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