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Jefferson1
Level 1: Joiner
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so I topped up £10 but it says my balance is 0. you gave me the £10 data Big Bundle which only lasts for 1 month. I want £10 of credit that will last indefinitely until I use it all up. This is for my Dad who will only use mobile once in a blue moon so any kind of monthly plan is a waste. Is there a plan for that?

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jonsie
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jonsie
Level 94: Supreme
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O2 only do big Bundles and Rollovers

You need to change to giffgaff or 1p Mobile for a tariff that suits his needs

Guide: How to get your PAC [June 2021 Update] 

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