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Top up

Amsmithy
Level 1: Joiner
  • 1 Posts
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I’m trying to top my balance up and after putting in my bank details and being redirected to my bank to confirm the payment it tells me there is a error and the top up can’t be done. I have enough money, it’s a new SIM card that I’m trying to top up of that makes a difference 

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MI5
Level 94: Supreme
  • 150373 Posts
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@Amsmithy 

Try a voucher the first time Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150373 Posts
  • 641 Topics
  • 28638 Solutions
Registered:

@Amsmithy 

Try a voucher the first time Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
283 Views