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siupingwong
Level 1: Joiner
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on ‎24-01-2022 21:41

on ‎24-01-2022 21:41

I would like to top up my balance from 4.81 to 10 pounds, could you please assist with thanks. If not, is there possible to make the refund at 4.81 pounds to me? Thanks again

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TallTrees
Level 53: Renowned
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on ‎24-01-2022 21:45

on ‎24-01-2022 21:45

Guide How to Top Up (PAYG) 

This may help @siupingwong 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 53: Renowned
  • 14116 Posts
  • 124 Topics
  • 410 Solutions
Registered:

on ‎24-01-2022 21:45

on ‎24-01-2022 21:45

Guide How to Top Up (PAYG) 

This may help @siupingwong 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎24-01-2022 21:55

on ‎24-01-2022 21:55

@siupingwong 

£10 is the minimum top up and refunds are not possible from a PAYG sim.

Your extra £4.81 will remain as credit for any out of allowance usage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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