Solved: Re: Top up

Dovey · ‎11-10-2021

Can anyone tell me why my elderly neighbour top up his pay as you go phone of £15 that the amount has disappeared it's only used for emergency ifhe needs to call for which he has not use yet

MI5 · ‎11-10-2021

@Dovey

Credit is exchanged for allowances on bundle tariffs https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-10-2021

@Dovey

Credit is exchanged for allowances on bundle tariffs https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Top up

Photos

Top up

Transferring PAYG locked widows phone 3G to anothe...

Topping up with an Australian credit card

O2 PAYG Question

Nokia 110 4g