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Cleo
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello, I’ve topped up my phone £10 however it’s not coming through to my O2 app and isn’t allowing me to get my bundle. I topped up through the call service of 4444 I was wondering if you could help me. Thanks
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MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Cleo 

This isn't O2 so we can't help.

Please contact customer service directly for help Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Cleo 

This isn't O2 so we can't help.

Please contact customer service directly for help Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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EmilieT
Former Staff
  • 5434 Posts
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  • 65 Solutions
Registered:

Good morning @Cleo, how are you doing today? Have you managed to sort out your topping up issues since you last posted?

 

Welcome to the community!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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