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Craig123
Level 1: Joiner
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Bought phone from carphone warehouse been waiting since 20th for my top up I purchased with phone to be added to my account still waiting
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MI5
Level 94: Supreme
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@Craig123
You'll need to chase it up with CPW if not added, but big bundles take credit for allowances so you'll see zero credit.
If you text Balance to 20202 it will text you back with what you have.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
@Craig123
You'll need to chase it up with CPW if not added, but big bundles take credit for allowances so you'll see zero credit.
If you text Balance to 20202 it will text you back with what you have.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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EmilieT
Former Staff
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Hi @Craig123, did you get a chance to chase Carphone Warehouse yet about this top-up? 

 

Let us know how you're getting on, and welcome to the forum! smiling

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Craig123
Level 1: Joiner
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Didn't get anywhere with carphone warehouse was on phone for 59 minutes then got cut off, anyone would think I was asking for 1000 pound. Only a tenner
Message 4 of 4
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