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Blueboy1
Level 1: Joiner
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I paid £10 to top up my pay as you go but nothing as been put on my phone,despite having a E mail

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Cleoriff
Level 94: Supreme
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@Blueboy1Is it a big bundle top up? If so it will have been taken as allowances

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If anything else then you need to contact customer services on 4445

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Blueboy1Is it a big bundle top up? If so it will have been taken as allowances

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If anything else then you need to contact customer services on 4445

 

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
Sounds like you have a £10 big bundle sim
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jonsie
Level 94: Supreme
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£10 data Big Bundle

  • 250 minutes, 1000 texts and 2GB of 2G/3G/4G data in exchange for £10 each month
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MI5
Level 94: Supreme
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Dial *#10# and it will return your balance and allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hi @Blueboy1 and welcome to the forum slight_smile I hope you found all the information above useful, it should help but let us know if you have any additional question!

 

Thanks @Cleoriff, @Anonymous, @jonsie and @MI5 for chipping in sunflower

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