Top up tariff

[14Anthony]

I topped up but it tuck my money and dint put the bundle on

[Cleoriff]

@14Anthony 

It may be late. Keep refreshing your phone. If still no luck then contact customer services from numbers in this link

Guide: Coronavirus Community Help and Support 

[jonsie]

Have you tried switching th phone off/on

is it the aniversary date for the bundle

Help here

Guide: Coronavirus Community Help and Support 

[14Anthony]

Yeahh I tried all day but they were closed but I topped up £ 20 And it took the money for the bundle then it stopped working now I have now data and like 567minues left

[14Anthony]

Also did that and nothing happened