Top up problem

[Richardspk]

I just got a o2 sim and activated it and changed the tariff so I dont receive any mins texts etc, I just wanted £20 on the account as I needed to buy something using credit, once I change the tariff I then topped up and it still took 15 pounds, I don't want the package as I want the credit on the phone, can someone help please 

[jonsie · Accepted solution]

O2 only do big bundles now

You need to change to Tesco or giffgaff for the type of account you want