Top-up page does not recognize my UK postcode

[marcela]

Top-up page does not recognize my UK postcode OX2 7RD

Therefore, I am unable to top-up.

[Cleoriff]

@marcela 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2 

[Enlli]

Other ways to top up

Guide How to Top Up (PAYG)